Customizing support data

You are in the group “Administrator”, “Appstore Manager” or “Device Manager”.

The data you enter here will be shown in the respective menus of the Relution client.

  1. Sign in to Relution as “Administrator”.

  2. Go to “Settings, Support”.

  3. Choose one of the tabs:

    • Information, for general support information for your users

    • FAQ, for frequently asked questions

      image

  4. Type in your data. You have to fill in data for every language you have selected in “Settings” under “Languages”.

  5. After you have finished press the “Save” button and your data will appear in your client apps.

Customizing the imprint

By default, no imprint is displayed. A link to an imprint can be defined via the configuration property relution.legal.imprintUrl.

relution:
  legal:
    imprintUrl: https://relution.io/insights/

Providing a Privacy Policy and EULA

If provided, one administrator for every organization needs to accept the privacy policy and/or EULA on login. By default, no privacy policy or EULA are configured.

A link to a privacy policy can be provided via the configuration property relution.legal.privacyPolicy.<languageCode>, e.g. relution.legal.privacyPolicy.de. EULA links can be provided similarly via relution.legal.eula.<languageCode>, e.g. relution.legal.eula.de. Links in multiple languages can be provided for both settings.

relution:
  legal:
    privacyPolicy:
      de: https://relution.io/insights/
      en: https://relution.io/en/insights/
    eula:
      de: https://relution.io/news/
      en: https://relution.io/en/news/

The user will be presented with privacy policy and/or EULA for their current language if present, otherwise Relution will use the English and German versions as a fallback if present, or any other language if none of the two is present.

An administrator’s acceptance of the privacy policy and EULA is stored on the server, so admins do not have to accept the privacy policy or EULA more than once. However, if the URL to the privacy policy or EULA is changed, admins have to accept the updated version again the next time they sign in.